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Hotel · Hanoi · Ha Noi Municipality

Hanoi Crystal Pearl Hotel

A 3-star stay on a quiet street in Hoan Kiem, steps from the Old Quarter's sights and sounds.

  • Central Old Quarter location on a sweet street
  • Well-kept rooms with modern amenities
  • Friendly, helpful staff with good English
8.8 Great 356 reviews Booking.com 8.8 · 356 reviews

About

Hanoi Crystal Pearl Hotel

Hanoi Crystal Pearl Hotel sits on a narrow, typical street in Hoan Kiem, surrounded by Vietnamese craft shops, casual bars, and hostels. It's a short walk from Thang Long Water Puppet Theatre (400 metres) and within easy reach of the lake and St Joseph's Cathedral. The hotel offers compact but comfortable rooms, some with balconies and city views, plus free Wi-Fi in public areas and a daily breakfast buffet.

Guests consistently highlight the spotless rooms, efficient air conditioning, and the welcoming, attentive staff who go out of their way to help. The atmosphere is simple and honest — no frills, but everything you need for exploring Hanoi. The hotel's location on a lively street means you're immersed in the Old Quarter's energy, yet the rooms provide a quiet retreat after a day out.

  • Free Wi-Fi in public areas
  • Safe deposit box
  • Mini-bar
  • Sitting area
  • Patio
  • Tea and coffee facilities

In brief

What works, what to weigh

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Strengths

4 reasons to book
  • Central Old Quarter location — The hotel sits on a sweet, typical street in Hoan Kiem, within easy walking distance of the lake, St Joseph's Cathedral, and the Thang Long Water Puppet Theatre.
  • Spotlessly clean rooms — Guests consistently describe the rooms as new, well-maintained, and super clean, with modern amenities and efficient air conditioning.
  • Friendly and helpful staff — Multiple reviews praise the staff for being welcoming, attentive, and going above and beyond, with good spoken English.
  • Delicious breakfast — The breakfast buffet is a highlight, with a variety of options and freshly cooked eggs and omelettes.
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Worth weighing

4 to weigh
  • No on-site parking — The hotel does not list parking facilities, which may be a consideration for guests arriving by car.
  • Compact rooms — Rooms are described as typical of a narrow street hotel, which may feel small for some guests.
  • Street noise potential — The hotel is on a lively street with hostels and restaurants, which could bring some noise, especially for rooms facing the street.
  • No pets allowed — Pets are not permitted at this property.

01 — Rooms

Rooms & rates

High season: summer dates usually book out a few weeks ahead.

Deluxe Double or Twin Room

  • 1 King-size bed
  • Shower
  • Heating
  • Air conditioning

Deluxe Double or Twin Room Balcony

  • 1 King-size bed
  • City view
  • Shower
  • Heating
  • Balcony

Junior Suite Balcony

  • 1 King-size bed
  • City view
  • Shower
  • Heating
  • Bathtub

Family Room Balcony

  • 1 King-size bed
  • City view
  • Shower
  • Heating
  • Balcony

02 — Amenities

Services & amenities

Everything included at this stay — the facilities and essentials, at a glance.

In-room

  • Mini-bar
  • Sitting area
  • Tea and coffee facilities
  • Ironing facilities
  • Electric kettle
  • Flat-screen TV
  • Free toiletries

General

  • Free Wi-Fi in public areas
  • Safe deposit box
  • Patio

03 — Reviews

What guests say

Recent verified reviews from guests who stayed here.

8.8
Great 356 reviews

Guest-rated 8.8/10 from 356 reviews

Booking.com · 8.8 · 356 reviews
8.8Verified guest

“The location was perfect, on a lovely street in the Old Quarter close to everything. Our room was new, well-maintained, spotlessly clean, and had modern amenities. We were impressed with the cleanliness and facilities. Plenty of street food and restaurants nearby. The staff were friendly and accommodating, with good English.”

8.8Verified guest

“Our room was clean, comfortable, and well-furnished. The bathroom was modern with good drainage. The balcony offered a great view of St Joseph's Cathedral rooftops. The location was ideal for exploring the Old Quarter. The breakfast buffet was delicious. I highly recommend this hotel.”

8.8Verified guest

“This hotel is a hidden gem on a charming street in the heart of the city. It's close to all attractions and a short walk from the lake. Rooms are clean, spacious, and have very efficient air conditioners. The staff are friendly, helpful, and attentive to detail, ensuring every guest feels comfortable. Breakfast options are diverse and satisfying.”

8.8Verified guest

“The hotel was perfectly located in the Old Town, making it easy to walk to all major attractions. The staff were incredibly friendly and helpful, always going above and beyond. Breakfast was delicious with a variety of options, including freshly cooked omelettes and French toast.”

8.8Verified guest

“Great stay in a hotel on a typical narrow street with hostels and restaurants around. It was right in the centre of the old quarter, everything within walking distance, including a lake and a church. Staff were friendly and helpful, and the room was clean with good WiFi and a mini-bar. The rate was fantastic, and the building was well-lit and safe.”

8.8Verified guest

“Lovely stay in Hanoi. The location was superb, close to all attractions and on a sweet street. A short walk to the beautiful lake. The hotel had everything I needed, from basic amenities to rooms with very efficient air conditioners. Staff were friendly and attentive, and I really enjoyed the breakfast with a great variety of options.”

04 — Location

Getting around Hanoi

The property sits in Hanoi.

Old Quarter: The hotel is on a typical street in the Old Quarter, surrounded by craft shops, casual bars, and restaurants. It's a short walk to Hoan Kiem Lake and St Joseph's Cathedral, with Thang Long Water Puppet Theatre just 400 metres away.

Food & Drink: Guests mention a great selection of street food and restaurants nearby, making it easy to sample local cuisine without going far.

9 Ngo Huyen, Hoan Kiem, Hanoi, Ha Noi Municipality, Vietnam

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05 — Good to know

Policies & conditions

Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.

Check-in
From 14:00-23:59
Check-out
By 12:00
Cancellation
Free cancellation on many rates — terms on booking page
Payment
Pay-at-hotel available on many rates; final terms at booking
Pets
Not allowed
Property
30 rooms

06 — Questions

Frequently asked

What are the check-in and check-out times?

Check-in is from 14:00 to 23:59, and check-out is by 12:00.

Is parking available at the hotel?

The hotel does not list any parking facilities, so it's best to rely on taxis or public transport.

Are pets allowed?

No, pets are not allowed at this property.

Do rooms have air conditioning?

Yes, all room types include air conditioning, and many guests highlight its efficiency during hot weather.

Is breakfast included?

Breakfast is available and has been praised by guests for its variety, including freshly cooked omelettes and French toast. The description does not specify if it's included in the room rate.

What is the closest landmark?

Thang Long Water Puppet Theatre is about 400 metres from the hotel, and Hoan Kiem Lake is a short walk away.

Nearby

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The bottom line

A reliable, well-reviewed 3-star in the heart of Hanoi's Old Quarter, ideal for travellers who want a clean, comfortable base with a great breakfast and attentive staff.

8.8Best for first-time visitors to Hanoi who prioritise location and cleanliness over luxury.

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